In such cases, please contact us by email at support@oldify.in We shall respond to you within one business day and try to rectify the issue as soon as possible.

We recommend you delete all the personal data and also remove the SIM and memory card form your phone. But, just in case you haven’t, then it’s not a problem at all. Because before going ahead with any further procedure, we ensure that our technical expert has wiped out all the available data from the device.

Yes,  we take broken and dead mobiles if you are selling mobile phone on Oldify However, it might affect the overall quote of the phone.

Oldify tries to get the pickup done within the next 24-48 hours after placing the order, except Sunday or public holidays.

In this case, the device will be considered to be more than a year old, and the price shall be quoted accordingly. It is mandatory to submit an invoice to claim any kind of warranty.

Sorry, but Oldify needs ID proof to confirm your identity. Once you sell the old phone, the agent will ask for your Government ID for verification. Oldify accepts Aadhar Card.

Absolutely true! Oldify does not charge anything from start to finish throughout the service. Oldify’s Sell service or Buyback program is catered for its’ users to have the best experience ever.

Oldify is the best website to sell your phone because Oldify gives you the best price from other local vender and websites it is safe, convenient, and offers the best value for money. All you have to do is follow a few simple steps, and you can sell the phone without even leaving your home. You just have to register on the website and choose your model. All of this happens within the safety of your home.

Yes, customers are always welcome to come to visit the Oldify store near to you. You can simply skip the waiting period of an expert coming to your home, get your phone checked out at the store, and get an estimated quote for the phone you want to sell.

Yes. Oldify offers the best market value for the phone, depending on its condition. After a simple and quick check at your home, when picking up the old phone, Oldify will give the best market price for selling your old phone.

No, but Oldify offers various modes of payment like Instant Bank Transfer, UPI payments to app of your choice and more when you sell your old phone.
12.What if I have a device but one or more of its accessories are missing or lost?
Please correctly answer the questions including the condition of device accessories which are asked at the time of placing order on our platform. Offered quote price is calculated accordingly.

Yes. We recommend you delete all your personal / confidential data from your device internal memory / SD card before giving it to our authorised pickup executive / service partner.

A revised offer is given to you when at the time of pick up ; company authorised pickup executive / service partner finds that if the actual device condition differs from the diagnostic report and description mentioned when you placed the order on our platform (Website or Mobile Application).. A revised offer may be higher or lower than the price quoted originally to you on the platform. In circumstances of a revised offer, you have the option of accepting or rejecting the same. If accepted by you, payment will be done instantly. If rejected, your order will be cancelled, and we will look forward to serving you again in future.